If a student’s visa application is rejected after payment has been received, all tuitions fees, excluding any non-refundable fees detailed in the Cancellation Policy below.
ES Training DMCC defines “cancellation” as a change occurring before the course first confirmation letter date. The following refund policies are in effect for all cancellations sent via email to the concerned ES Advisor: Enrollment fees, non-refundable deposits related to offers or promotions, bank fees, courier fees, booking fees, visa fees, admin fees, and third-party fees (agent commission) are non-refundable. The processing of the refunds will be within 60 calendar days and based on the following terms:
ES Training DMCC defines withdrawal as termination of a course after the course has started. Any withdrawal must be made in writing to the School Director, to arrange all the relevant visa issues and cancellations in time before the student’s last day. No tuition fees will be refunded to students who notify ES Training DMCC of their withdrawal after the commencement of their course.
*Non-refundable fees: non-refundable deposit, enrolment fees, courier fees, visa fees, administration fee and third-party fees (agent commission)
Terms & Conditions may change without prior notice*