Cancellation Policy

ES Training DMCC defines “cancellation” as a change occurring before the course confirmation letter date. All cancellations must be made in writing to our admissions office and the following refund policies apply: Enrollment Fees, Non-refundable Deposits, Courier Fees, Visa Fees, Administration Fees and Third-party fees (agent commission) are non-refundable. In order to cancel the enrolment with ES Training DMCC, the students need to provide prior written notice to the concerned department. The processing of the refunds will be based on the following terms:

• Upon receiving the cancellation request 30 days prior to the course start date of the offer letter, 100% of the amount paid will be refunded (except any non-refundable fees*).
• Upon receiving the cancellation request 14 days prior to the course start date of the offer letter, 50% of the amount paid will be refunded (except any non-refundable fees*).
• Upon receiving the cancellation request 7 days prior to the course start date of the offer letter, 20% of the amount paid will be refunded (except any non-refundable fees*).
• No refund will be provided for any cancellation request received after any of the above-mentioned time periods.