ES Training DMCC (we, us, our) is committed to protecting and respecting your privacy. We take the privacy of all of our customers and site users seriously and take great care to protect your personal information.
Address: 1507 BB1 Mazaya Business Avenue, Jumeirah Lakes Tower, Dubai, UAE
Phone: +971 43982815
Privacy & General Principles
Please read the following policy carefully to understand what information we may collect from you, how we may use it, and your rights in respect of our use.
We will be guided by the following principles when processing data:
We collect information on you:
Legal bases for processing your data
The General Data Protection Regulation (GDPR) establishes 6 legal bases on which we can process your data: these are Consent, Contract, Legal Obligation, Vital Interests, Public Task and Legitimate Interests. For further information about these legal bases and fuller definitions, please refer to the ICO website.
We use different legal bases for processing your data depending on the purpose for collecting your data in the first instance:
We will make it as easy as we can for you to opt out of unwanted processing under Consent, providing it does not restrict our ability to provide you with the primary service you have requested.
We collect data for a wide range of purposes. Data is managed to ensure that it is either erased from our system when it is no longer required for the purpose for which it was collected, retained for legal reasons, or minimised and retained.
We are co-processors of information relating to marketing and booking clients with partners overseas (for example ETOs, schools, government and national sponsors). As such, we may transfer some data outside of the EU, but this will be limited to data necessary for the performance of a contract made in the interests of the individual (which is an exemption to the 8th principle of the GDPR legislation). We remain responsible for the data held, processed or sent via our systems. We are not responsible for the security and processing of data which is held, processed or sent via our partners’ systems. However, we require all of our partners overseas to confirm that they will process data securely in line with the requirements of GDPR or the equivalent in their country. We do not sell your data at any time.
Information collected via our website
How we will use information collected by our website.
We may use information held about you in the following ways:
Links from our website
Links to other websites
We use Lead Ads on Facebook that link to our CRM.
These third party websites have collected about you which is automatically inserted into
We retain personal data for as long as necessary for the relevant activity for which it was provided or collected. This will be for as long as we provide access to our courses(services). However, we may keep some data after your course is completed .
After you have closed your account. we usually delete personal data, however we may retain personal data where reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, maintain security, prevent fraud and abuse, resolve disputes, enforce our Terms and Conditions of Service, or fulfil your request to “unsubscribe” from further messages from us.
We will retain de-personalised information after your course has been completed.
Please note: After your course is completed, any information you have shared with others will not be visible anywhere.
You have the right under Data Protection Law, free of charge, to request:
• Access to your personal data.
• Rectification or deletion of your personal data.
• A restriction on the processing of your personal data.
• Object to the processing of your personal data.
You can make a request in relation to any of the above rights by writing to us at our email firstname.lastname@example.org We will respond to such queries and deal with requests we receive from you, in accordance with the provisions of the Data Protection Law.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
We use a single cookie, “sessionid”, to identify you when you visit our website, keep you logged in as you navigate our website, and store temporary information during the course application process. This functional cookie does not identify any individual, and is required for the correct operation of our website.
Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
What to do if you believe that the information we have collected and are using is incorrect, you wish to raise a subject access data request or have a concern or complaint about how we store, use or share your personal data?
Initially, we would encourage you to raise this with email@example.com who should be able to resolve the matter quickly and informally. If following this you do not believe that your concern has been adequately addressed, then you should raise your complaint in writing to The Marketing Director, the ES Training DMCC. All complaints will be handled within the statutory guidelines.